Leadership & Management 2 Managing People
This 6-week on-line course focuses on the practical application of theory and evidence for effectively leading and/ or managing clinical team human resources. It is designed to meet the needs of those starting careers in or aspiring towards leadership positions in healthcare. The context within which the leader/manager functions, may include acute care, community, primary health care, and/or long-term care; and the leader/manager’s clients may include frontline health care professionals, unregulated professionals and support staff, and patients and their families. Participants will explore a wide variety of situations, and common issues encountered in these roles.
The course includes:
- exploration of team effectiveness strategies & diversity within clinical teams
- identification of labour force influences and implications for management of clinical teams (e.g. policies, legislation, unionization, trends & forecasting etc.)
- application of evidence informed strategies for recruitment, hiring, retaining and developing people
- application of strategies & tools for managing difficult performance situations
Course Outcomes
By the end of this course participants will be able to:
1 Canadian College of Health Leaders
2 American Organization for Nursing Leadership
This is the second of four online courses. It has been approved as one component of a “Certificate in Leadership & Management” for participants successfully completing all four courses within a two year period. The four courses are:
Course Outline
This course is a 6-week course delivered through the University of Toronto’s learning management system (Quercus). It is primarily self-paced; however, participants are required to engage in discussions and submit activities/assignments within identified timelines (usually weekly). Participants need to allocate up to 8 hours per week to complete the required components of the course.
On a weekly basis, participants are expected to:
- View an e-learning module
- Read required readings
- Actively engage with the course material by participating in learning activities.
For this course, the learning activities / assignments are:
Other Courses in this Certificate Program
Leadership & Management 1: Role, Competencies and Context
This 6-week online course focuses on development of a foundational knowledge base in leadership & management. It is designed to meet the needs of those starting careers in or aspiring […]
Leadership & Management 3: Managing Business
This 6-week on-line course focuses on the practical application of theory and evidence for leading/managing effective and efficient clinical teams. Content will specifically address fiscal and operational needs of high […]
Leadership & Management 4: Managing Practice, Quality Care and Operational Performance
This 6-week on-line course focuses on the practical application of theory and evidence on the leader/manager’s role in supporting & advancing professional practice, optimizing quality care, and operational performance management […]
Pre-course access will be available to allow for testing of computers and general navigation.
| Time | Description | Evaluative Components |
|---|---|---|
|
Week 1 |
Relationship Management
|
Discussion Board Post |
|
Week 2 |
Understanding Labour Force
|
Discussion Board Post |
|
Week 3 |
Recruitment, Hiring & Retention Practices
|
Assignment #1 |
|
Week 4 |
Development of Individuals (From student to new graduate to retiree….)
|
LIVE Group Discussion / Participation |
|
Week 5 |
Managing Performance
|
Discussion Board Post |
|
Week 6 |
Managing Difficult Performance Situations
|
Assignment #2 |
Course content will remain open for several weeks until Faculty have posted final grades & comments for your review.
Course Directors
Cindy Pritchard
Nurse Practitioner, Psychosis Disorders/Prompt Clinic
Ontario Shores Centre for Mental Health Sciences
Adjunct Lecturer, Lawrence Bloomberg Faculty of Nursing
Faculty
Sarah Adams
Ontario Shores Centre for Mental Health Sciences
Brock Cooper
Nurse Practitioner, Urgent Geriatric Clinic, Southlake Regional Health Centre
Adjunct Lecturer, Lawrence Bloomberg Faculty of Nursing
Julie Earle
Nurse Practitioner, Geriatric Dementia Unit, Ontario Shores Centre for Mental Health Sciences
Member, Consent and Capacity Board
Adjunct Lecturer, Lawrence Bloomberg Faculty of Nursing
Janet Gu
Nurse Practitioner, Whole Heart Mental Health & Wellness
Adjunct Lecturer, Lawrence Bloomberg Faculty of Nursing
Mellanie Kant
Carea Community Health Centre
Erin Ziegler
Assistant Professor, Ryerson University
Teaching Assistants
Julie Bisson
Nurse Practitioner, Integrated Community Access Program, Ontario Shores Centre for Mental Health Sciences
Joanna Dickinson
Kinark Child and Family Services
Registration Information
Fees
- Early Bird price (ends December 22, 2023)
- $845 + HST
- Regular price (starts December 23, 2024)
- $940 + HST
- U of T Nursing Alumni save 15%
- $800 + HST
- U of T Nursing Adjunct and Status Faculty save 15%
- $800 + HST
Site Groups
A group discount rate is available for site groups of three or more people. For details please contact pd.nursing@utoronto.ca.
Please Note
- Refund Policy – To withdraw from a course, send a written request to pd.nursing@utoronto.ca by December 22, 2023. No refunds will be given after this date. All refunds are subject to an administrative fee of $100 + tax. Alternatively, a colleague may attend in your place. Please send your substitution request at least 3 days prior to the course to pd.nursing@utoronto.ca.
- Registration deadline: January 22, 2024.
- U of T Nursing Alumni discount is available to BScN, MN, PMNP Diploma, MScN or PhD graduates of the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
- U of T Nursing Faculty discount is available to individuals with a faculty position, adjunct or status appointment, or are a Clinical Instructor (current academic year only) at the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
- Applicable taxes (13% HST) will be added to the registration fees.
- Course Cancellation Policy – The Centre for Professional Development reserves the right to cancel courses due to circumstances. The decision to cancel a course is normally made 15 days prior to the course. If you are enrolled in a course which is subsequently cancelled, you may apply your fee to another course, or receive a full refund. The Centre is not responsible for any travel or other expenses incurred by you.
Financial Assistance
OSAP Funding
The Ontario Student Assistance Program now offers funding for micro-credentials (short training programs offered by post-secondary institutions), including a number of courses offered by the Centre for Professional Development. This funding initiative is part of Ontario’s micro-credentials strategy, helping learners access more opportunities to train or upskill for in-demand jobs through loans and grants.
How to Apply for OSAP Funding
This course is OSAP approved (more approved courses are listed below, and you can also verify on the Micro-credentials Portal). To apply for financial assistance through OSAP you will need to establish an OSAP account. You must apply before the course completion date. Visit Ontario.ca/OSAP.
Once you have registered for an eligible OSAP Micro-credential program, the University Registrar’s Office requires a Micro-Credential Program information form to be completed to process your OSAP application. Please fill out the top section of the form and send it to pd.nursing@utoronto.ca to get assistance in completing the form.
For questions regarding the OSAP Micro-Credential funding, eligibility or application process, please contact UofT’s Enrolment Services directly at http://uoft.me/enrolment-services, or by phone at 416-978-2190 for assistance.