Leadership & Management 4 Managing Practice, Quality Care and Operational Performance
This 6-week on-line course focuses on the practical application of theory and evidence on the leader/manager’s role in supporting & advancing professional practice, optimizing quality care, and operational performance management of clinical teams. It is designed to meet the needs of those starting careers in or aspiring towards leadership positions in healthcare. The context within which the leader/manager functions, may include acute care, community, primary health care, and/or long-term care; and the leader/manager’s clients may include frontline health care professionals, unregulated professionals and support staff, and patients and their families. Participants will explore a wide variety of situations, and common issues encountered in these roles.
The course includes:
- exploration of strategies to support professional practice and scholarship within clinical teams
- examine the leader/manager’s role and accountabilities for quality & safety within the clinical team
- exploration of quality indicators and application of strategies for appraising, reporting and addressing results
- introduction to changes management, quality improvement & program evaluation methods for clinical team leader/managers
Course Outcomes
By the end of this course participants will be able to:
This is the fourth of four online courses. It has been approved as one component of a “Certificate in Leadership & Management” for participants successfully completing all four courses within a two year period. The four courses are:
Course Outline
This course is a 6 week course delivered through the University of Toronto’s learning management system (Quercus). It is primarily self-paced, however participants are required to engage in discussions and submit activities/assignments within identified timelines weekly). It is estimated that up to 8 hours of study per week is required for successful completion. In each of the 6 weeks, participants are expected to view an e-learning module, read required readings, and actively engage with the course material through participation in the learning activities/assignments. The emphasis of learning activities and assignments is on the notion of application of theory to practice and critical reflection. On-line discussion activities provide opportunity for participants to learn from the varied experiences, roles and perspectives of others. One LIVE (via Zoom) session will take place for faculty & participants to engage with one another in a group discussion (alternative option is also available for this activity for those unable to attend). This course also requires the submission of two written papers.
Please note for this course the week runs from the Monday to the Sunday evening following.
| Time | Description | Evaluative Components |
|---|---|---|
|
Week 1 |
Professional Practice
|
Discussion Board Post |
|
Week 2 |
Understanding Requirements for Quality & Safety
|
Discussion Board Post |
|
Week 3 |
Setting the Stage for Quality Care and Operational Performance
|
Assignment #1 Paper |
|
Week 4 |
Organizational Change, Change Management, Innovation and Sustainability
|
Discussion Board Post |
|
Week 5 |
Quality Improvement Approaches
|
Discussion Board Post |
|
Week 6 |
Manager/ Leader’s Role in Program Planning/ Project management
|
Assignment #2 Paper |
Course content will remain open for 3 weeks after Faculty have posted final grades & comments for your review.
Leadership & Management 1: Role, Competencies and Context
This 6-week online course focuses on development of a foundational knowledge base in leadership & management. It is designed to meet the needs of those starting careers in or aspiring […]
Leadership & Management 2: Managing People
This 6-week online course focuses on the practical application of theory and evidence for effectively leading and/or managing clinical team human resources. It is designed to meet the needs of […]
Leadership & Management 3: Managing Business
This 6-week on-line course focuses on the practical application of theory and evidence for leading/managing effective and efficient clinical teams. Content will specifically address fiscal and operational needs of high […]
Faculty
Jocelyn Bennett
Director, Compassion Program, AMS
Adjunct Lecturer, Bloomberg Faculty of Nursing, University of Toronto
Judy Costello
Senior Director, Programs and Special Projects at The Safehaven Project for Community Living in Toronto
Adjunct Lecturer, Bloomberg Faculty of Nursing, University of Toronto
Registration Information
Fees
- Early Bird price (ends April 5, 2024)
- $870 + HST
- Regular price (starts April 6, 2024)
- $970 + HST
- U of T Nursing Alumni save 15%*
- $825 + HST
- U of T Nursing Adjunct and Status Faculty save 15%**
-
$825 + HST
Site Group
A group discount rate of 15% is available for site groups of three or more people. To book please contact pd.nursing@utoronto.ca.
Please Note
- Refund Policy – To withdraw from a course, send a written request to pd.nursing@utoronto.ca by April 5, 2024. No refunds will be given after this date. All refunds are subject to an administrative fee of $100 + tax. Alternatively, a colleague may attend in your place. Please send your substitution request at least 3 days prior to the course
- Registration deadline: May 6, 2024.
- *U of T Nursing Alumni discount is available to BScN, MN, PMNP Diploma, MScN or PhD graduates of the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
- **U of T Nursing Faculty discount is available to individuals with a faculty position, adjunct or status appointment, or are a Clinical Instructor (current academic year only) at the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
- Applicable taxes (13% HST) will be added to the registration fees.
- Course Cancellation Policy – The Centre for Professional Development reserves the right to cancel courses due to circumstances. The decision to cancel a course is normally made 15 days prior to the course. If you are enrolled in a course which is subsequently cancelled, you may apply your fee to another course, or receive a full refund. The Centre is not responsible for any travel or other expenses incurred by you.
Financial Assistance
OSAP for Micro-credentials
The Ontario Student Assistance Program now offers funding for micro-credentials (short training programs offered by post-secondary institutions), including a number of courses offered by the Centre for Professional Development. This funding initiative is part of Ontario’s micro-credentials strategy, helping learners access more opportunities to train or upskill for in-demand jobs through loans and grants.
OSAP for Micro-credentials is available for eligible students taking a ministry-approved micro-credential that is less than 12 weeks.
To be eligible for OSAP for Micro-credentials, a student must be a Canadian citizen, a permanent resident, or a protected person; and, be a resident of Ontario.
Ontario residency requirements for the purposes of OSAP for Micro-credentials are consistent with Full-Time OSAP residency criteria.
Students may be ineligible for the following reasons:
- they do not meet the Ontario residency requirement
- their family income threshold is above the income threshold to qualify for funding (i.e., $80,000 for a family of one person; $100,000 for a family of two or more people)
- they are restricted from OSAP for Micro-credentials (e.g., have defaulted on a previous OSAP loan, they have a failed credit check on file, they have a bursary overpayment)
Step 1: Confirm that the University of Toronto micro-credential course you want to take is OSAP-approved.
Step 2: Log in to your OSAP account. If this is your first time applying, you will need to create an OSAP account.
Step 3: From the options listed, select and complete the OSAP for Micro-credentials Application. You can only receive OSAP for Micro-credentials funding for one course at a time.
Step 4: Once you have completed your application, you will receive communication through your OSAP account, which will guide you in completing a supplementary form on the Service Portal.
The form requires the following information:
- Full Name
- Date of Birth
- Name of Program
- Program Study Period – start and end dates
This must be completed by the end of the study period.
Step 5: Your division will confirm the information that you have submitted is correct and confirm your registration status.
Step 6: The University Registrar’s Office will update the OSAP for Micro-credentials Application with the information provided by both you and your division and process your confirmation of enrolment.
Step 7: If you have not already done so, enrol and pay for the micro-credential course you would like to take.
Note: you must be registered in an OSAP approved micro-credential program before OSAP funding will be issued/released.