Clinical Leadership Long-Term Care 2 Managing Quality Care and Operations

This 8-week online course focuses on the practical application of theory and evidence that enables clinical leaders to effectively manage resident care and day-to-day operational needs within the Long-Term Care (LTC) context. Designed to provide front-line nurses working in LTC or similar practice environments, with the foundational knowledge and skills required by clinical leaders.

Content for this course includes:

  • Development of an understanding of how quality care data informs care & care planning
  • Exploration of how to manage resident & operational needs during key transition periods (e.g. admission, transfers in & out of acute care, end of life care)
  • Opportunity to refresh knowledge on & apply clinical best practices for LTC, including emergency situations
  • Examination of the clinical leader role in resource (staffing & supply) management strategies to best support care

This is the second of three online courses approved as one component of a Certificate in Point-of-Care Clinical Leadership in Long Term Care for participants successfully completing all three courses within a two-year period.


This course has been designed for point of care/front-line nurses (RNs & RPNs) working in Long-Term Care facilities and similar practice environments, who may be assigned to clinical leadership roles such as “charge nurse”, “team lead”, or “shift leader” on either an occasional or frequent basis.

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Course Outline

This course is a 8-week course delivered through the University of Toronto’s learning management system (Quercus). It is primarily self-paced, however participants are required to engage in discussions and submit activities/assignments within identified timelines (usually weekly). It is estimated that participants need to allocate ~8 hours per week to complete the required components of the course.

In each of the 8 weeks,
participants are expected to:

  • View an e-learning module
  • Read required readings (~2)
  • Participate in the learning activity/assignments

For this course, the learning activities / assignments include:

  • On-line discussion activities which provide opportunity for participants to learn from the varied experiences, roles, and perspectives of others
  • Three LIVE (via Zoom) session will take place for faculty & participants to engage with one another in a group discussion (alternative option is also available for this activity for those unable to attend)
  • The submission of one short written assignment

Topic outline includes: (Please note this is a outline as of Sept 2021 which is subject to minor changes)

Clinical Leadership Long-Term Care 1: Context Core Leadership Skill Development

This 8-week online course focuses on the practical application of theory and evidence for clinical leadership that supports excellence in resident care and care team collaboration within the Long-Term Care […]


Michael Nguyen

Manager, Advanced Nursing Practice, Seniors Services & Long-Term Care, City of Toronto
Adjunct Lecturer, Lawrence Bloomberg Faculty of Nursing

April Huang

Manager, Stroke Program, Toronto Rehab, University Health Network

Registration Information


$715 + HST
$785 + HST
$670 + HST
$670 + HST

Site Groups

A group discount rate of 15% is available for site groups of three or more people. To book please contact

Please Note

  • Refund Policy – To withdraw from the course and receive a refund, your written request must be emailed to by January 5, 2024. No refunds will be given after this date. All refunds are subject to an administration fee of $100 + tax. As an alternative, a colleague may attend in your place. Please send your substitution request at least 7 days before the course.
  • Advanced registration is required. Registration deadline: February 5, 2024.
  • *U of T Nursing Alumni discount is available to BScN, MN, PMNP Diploma, MScN or PhD graduates of the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
  • **U of T Nursing Faculty discount is available to individuals with a current (at time of registration) faculty position, adjunct or status appointment, at the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
  • Applicable taxes (13% HST) will be added to the registration fees.
  • Course Cancellation Policy – The University reserves the right to cancel courses due to unavailability of instructors, facilities or insufficient enrolment. Decisions on course cancellations are made at least 15 calendar days prior to the course starting date, so early registration is recommended. If you enroll in a course that is subsequently cancelled, you may transfer to another section of that course if an alternative is available; or you may receive a full refund. We are not responsible for travel fees or any expenses incurred by you.

Financial Assistance

OSAP for Micro-credentials

The Ontario Student Assistance Program now offers funding for micro-credentials (short training programs offered by post-secondary institutions), including a number of courses offered by the Centre for Professional Development. This funding initiative is part of Ontario’s micro-credentials strategy, helping learners access more opportunities to train or upskill for in-demand jobs through loans and grants.

OSAP for Micro-credentials is available for eligible students taking a ministry-approved micro-credential that is less than 12 weeks. 

To be eligible for OSAP for Micro-credentials, a student must be a Canadian citizen, a permanent resident, or a protected person; and, be a resident of Ontario.  

Ontario residency requirements for the purposes of OSAP for Micro-credentials are consistent with Full-Time OSAP residency criteria. 

Students may be ineligible for the following reasons:

  • they do not meet the Ontario residency requirement 
  • their family income threshold is above the income threshold to qualify for funding (i.e., $80,000 for a family of one person; $100,000 for a family of two or more people) 
  • they are restricted from OSAP for Micro-credentials (e.g., have defaulted on a previous OSAP loan, they have a failed credit check on file, they have a bursary overpayment)

Step 1: Confirm that the University of Toronto micro-credential course you want to take is OSAP-approved.

Step 2: Log in to your OSAP account. If this is your first time applying, you will need to create an OSAP account. 

Step 3: From the options listed, select and complete the OSAP for Micro-credentials Application. You can only receive OSAP for Micro-credentials funding for one course at a time.

Step 4: Once you have completed your application, you will receive communication through your OSAP account, which will guide you in completing a supplementary form on the Service Portal. 

The form requires the following information: 

  • Full Name 
  • Date of Birth 
  • Name of Program 
  • Program Study Period – start and end dates 

This must be completed by the end of the study period. 

Step 5: Your division will confirm the information that you have submitted is correct and confirm your registration status. 

Step 6: The University Registrar’s Office will update the OSAP for Micro-credentials Application with the information provided by both you and your division and process your confirmation of enrolment.

Step 7: If you have not already done so, enrol and pay for the micro-credential course you would like to take.

Note: you must be registered in an OSAP approved micro-credential program before OSAP funding will be issued/released. 

Contact Us

Centre for Professional Development
Lawrence Bloomberg Faculty of Nursing
University of Toronto
155 College Street, Suite 130
Toronto, ON, Canada
M5T 1P8