Lawrence S. Bloomberg Faculty of Nursing

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Clinical Leadership in Long-Term Care 2: Managing Quality Care and Operations


February 5 – April 14, 2024

8 week online course

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Delivery Format: Online

OSAP Approved
Course Description
Course Outline
Registration Information
Financial Assistance
Contact Us
  • Course Description

    This 8-week online course focuses on the practical application of theory and evidence that enables clinical leaders to effectively manage resident care and day-to-day operational needs within the Long-Term Care (LTC) context. Designed to provide front-line nurses working in LTC or similar practice environments, with the foundational knowledge and skills required by clinical leaders. Content for this course includes:

    • Development of an understanding of how quality care data informs care & care planning
    • Exploration of how to manage resident & operational needs during key transition periods (e.g. admission, transfers in & out of acute care, end of life care)
    • Opportunity to refresh knowledge on & apply clinical best practices for LTC, including emergency situations
    • Examination of the clinical leader role in resource (staffing & supply) management strategies to best support care

    This is the second of two online courses approved as one component of a Certificate in Clinical Leadership in Long Term Care for participants successfully completing both courses within a two-year period.

    The two courses are:

    • Clinical Leadership in Long-Term Care 1: Context & Core Leadership Skill Development
    • Clinical Leadership in Long-Term Care 2: Managing Quality Care and Operations


    This course has been designed for point of care/front-line nurses (RNs & RPNs) working in Long-Term Care facilities and similar practice environments, who may be assigned to clinical leadership roles such as “charge nurse”, “team lead”, or “shift leader” on either an occasional or frequent basis.

  • Course Outline

    This course is a 8-week course delivered through the University of Toronto’s learning management system (Quercus). It is primarily self-paced, however participants are required to engage in discussions and submit activities/assignments within identified timelines (usually weekly). It is estimated that participants need to allocate ~8 hours per week to complete the required components of the course.

    In each of the 8 weeks, participants are expected to:

    • View an e-learning module
    • Read required readings (~2)
    • Participate in the learning activity/assignments

    For this course, the learning activities / assignments include:

    • On-line discussion activities which provide opportunity for participants to learn from the varied experiences, roles, and perspectives of others
    • Three LIVE (via Zoom) session will take place for faculty & participants to engage with one another in a group discussion (alternative option is also available for this activity for those unable to attend)
    • The submission of one short written assignment

    Omit schedule/ table for now


  • Faculty

    Michael Nguyen, RN, BScN, MN
    Manager, Advanced Nursing Practice, Seniors Services & Long-Term Care, City of Toronto
    Adjunct Lecturer, Lawrence Bloomberg Faculty of Nursing

    April Huang, RN, MN, BMSc 
    Manager, Stroke Program, Toronto Rehab, University Health Network

  • Registration Information


    Early Bird price (ends January 5, 2024) $715 + HST
    Regular price (starts January 6, 2024) $785+ HST
    U of T Nursing Alumni save 15% $670 + HST
    U of T Nursing Adjunct and Status Faculty save 15% $670+ HST

    Site Groups

    A group discount rate is available for site groups of three or more people. For details please contact

    Please Note

    • Refund Policy – To withdraw from the course and receive a refund, your written request must be emailed to by January 5, 2024. No refunds will be given after this date. All refunds are subject to an administration fee of $100 + tax. As an alternative, a colleague may attend in your place. Please send your substitution request at least 7 days before the course.
    • Advanced registration is required. Registration deadline: February 5, 2024.
    • U of T Nursing Alumni discount is available to BScN, MN, PMNP Diploma, MScN or PhD graduates of the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
    • U of T Nursing Faculty discount is available to individuals with a current (at time of registration) faculty position, adjunct or status appointment, at the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
    • Applicable taxes (13% HST) will be added to the registration fees.
    • Course Cancellation Policy – The University reserves the right to cancel courses due to unavailability of instructors, facilities or insufficient enrolment. Decisions on course cancellations are made at least 15 calendar days prior to the course starting date, so early registration is recommended. If you enroll in a course that is subsequently cancelled, you may transfer to another section of that course if an alternative is available; or you may receive a full refund. We are not responsible for travel fees or any expenses incurred by you.
  • Financial AssistanceOSAP Approved

    OSAP Funding

    The Ontario Student Assistance Program now offers funding for micro-credentials (short training programs offered by post-secondary institutions), including a number of courses offered by the Centre for Professional Development. This funding initiative is part of Ontario’s micro-credentials strategy, helping learners access more opportunities to train or upskill for in-demand jobs through loans and grants.

    How to Apply for OSAP Funding

    This course is OSAP approved (more approved courses are listed below, and you can also verify on the Micro-credentials Portal). To apply for financial assistance through OSAP you will need to establish an OSAP account. You must apply before the course completion date. Visit

    Once you have registered for an eligible OSAP Micro-credential program, the University Registrar’s Office requires a Micro-Credential Program information form to be completed to process your OSAP application. Please fill out the top section of the form and send it to to get assistance in completing the form.

    Download the Micro-credential Program Information Form (PDF)

    For questions regarding the OSAP Micro-Credential funding, eligibility or application process, please contact UofT’s Enrolment Services directly at, or by phone at 416-978-2190 for assistance.

    Eligible courses offered by the Centre for Professional Development

    • Advanced Health Assessment and Clinical Reasoning in Primary Health Care: A Review for Nurse Practitioners
    • Advanced Ostomy Care and Management
    • Complex Symptom Management in Palliative Care for Nurse Practitioners
    • Controlled Drugs and Substances: Essential Management and Prescribing Practices
    • End of Life Care Management for Nurse Practitioners
    • Integrating a Palliative Approach to Care and Essential Communication Skills for Nurse Practitioners
    • Leadership & Management 1: Role, Competencies and Context
    • Leadership & Management 2: Managing People
    • Leadership & Management 3: Managing Business
    • Leadership & Management 4: Managing Practice, Quality Care & Operational Performance
    • Mental Health 1 for Nurse Practitioners
    • Mental Health 2 for Nurse Practitioners
    • Mental Health 3 for Nurse Practitioners
    • Mental Health 4 for Nurse Practitioners
    • Nursing Education 1: Theoretical Perspectives and Context
    • Nursing Education 2: Design, Development and Delivery
    • Nursing Education 3: Assessment and Evaluation
    • Clinical Leadership in Long-Term Care 1: Context & Core Leadership Skill Development
    • Clinical Leadership in Long-Term Care 2: Managing Quality Care and Operations
    • Pressure Injuries and Complex Surgical Wounds: An Advanced Practice Course
    • Review of Health Assessment Across the Lifespan
    • Role of the Nurse Practitioner and Care of the Hospitalized Adult 1
    • Role of the Nurse Practitioner and Care of the Hospitalized Adult 2
    • Role of the Nurse Practitioner and Care of the Hospitalized Adult 3
    • Role of the Nurse Practitioner and Care of the Hospitalized Adult 4
    • Wound Management for Nurse Practitioners and Advanced Practice Nurses: A Best Practice Boot Camp on Lower Extremity Ulcers
  • Contact Us

    Phone: (416) 978-5207
    Address: Centre for Professional Development
    Lawrence S. Bloomberg Faculty of Nursing
    University of Toronto
    155 College Street
    Suite 130
    Toronto, ON
    M5T 1P8

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