Ask CPD!

FAQ’s all in one spot!

Our registration and payment are done online via the course webpage. We accept credit card payments from Visa, Mastercard and AMEX. If you require an invoice, please contact us directly at pd.nursing@utoronto.ca.

We offer courses in the Fall, Winter, and Spring semesters. We will run one or two courses from each certificate program in a semester. Generally, a course runs once per academic year.

We do currently have 3 continuous enrolment courses for exam preparation (NCLEX-RN & Nurse Practitioner) and Controlled Drugs and Substances, which allow you to enroll at any time throughout the year.

We provide a group rate to 3 or more registrants from the same site. The rate is applicable to each registrant within the group and each person must register individually. If you have a group and want to register with the group discount, contact pd.nursing@utoronto.ca and we can provide your group registration details and a group code.

Note: If you apply a group code to your registration and less than 3 registrants from your site are enrolled, you will be asked to pay the difference.

Yes, participants may take courses that are part of a certificate program in any order. The courses are designed to allow participants to join a program starting with any course.  

However, if able, we do recommend starting with course number 1 in the certificate for Nursing Education in the Practice Setting and Leadership & Management, as course #1 is the foundational course for both of these.

This will vary from person to person.

Students are provided 2 years from the start date of their first course within a certificate program to complete all courses.

We have designed our courses and programs to be flexible and fit into your everyday so you can balance work/life and your professional development goals.

However, we understand that life happens, and if you are unable to complete all courses do to unforeseen or extreme circumstances before the 2-year completion date, please contact us at pd.nursing@utoronto.ca and let us know. We will try our best to work with our students on a solution.

Yes! We generally provide both Bloomberg faculty and Bloomberg alumni 15% off our Regular Rate. Please check the available rates when selecting the Course Fees as you complete the registration form.

Note: We will conduct a reference check to confirm your status; if you do not qualify for the discount, you will be asked to provide a payment for the difference.

You can still go ahead and register for a course. The registration form will ask for your birthday and full name, you will need to use the same information that was used when you were a student. Our system will use this to identify you and we should be able to determine your UTORiD.

Yes! Completing a full program is not a requirement. Our courses are designed so that you can pick and chose which you want to take based on your needs.

You will receive a PDF certificate of completion when you successfully complete a course within any certificate program.

In general, our courses are designed for practicing nurses, nurse practitioners, and students of nursing. We do have some courses that are open to health professionals outside of nursing as well! Each course has a specific intended audience so we kindly ask that you check under the “Audience” section on the course page.

If you’re still unsure you can email pd.nursing@utoronto.ca to ask.

This online self-paced preparation course will prepare candidates to be successful in writing the Next Generation NCLEX-RN® exam. Click here to learn more.

You can become a CCHL member using the ‘student fee’ category while enrolled in the Certificate program at Bloomberg CPD. More membership benefit information can be found here: https://cchl-ccls.ca/site/membership/indiv/benefits?nav=sidebar

  1. Go to the “Create Account” page to complete initial details. Short “how to” video is found here:
  2. Check e-mail for a “Verify Account” link from CCHL and follow instructions.
  3. Then login to CCHL (Login – CCHL) with your e-mail & password you’ve just set up.
  4. Once logged in, go to your “Account Centre” and scroll down the main screen to click on “Become a Member” (Membership Categories (cchl-ccls.ca)membership).  Select the Student membership, and complete forms/payment.

Next Steps to enroll and earn the Certified Health Executive (CHE) designation:

Apply for the CHE designation within 1 year of completing the Leadership & Management and/or the Clinical Leadership in Long-Term Care certificate programs to take advantage of the discount & advanced standing.

Note: you may apply before the end or the Certificate, however, you must successfully complete the full certificate through Bloomberg Centra for Professional Development in order to receive the discount benefits.

  1. Become a CCHL member using the ‘student fee’ category while enrolled in the Certificate program at Bloomberg CPD by clicking here https://cchl-ccls.ca/site/membership/indiv/benefits?nav=sidebar
  2. Apply for the CHE https://cchl-ccls.ca/che-certification/
  3. When applying for the CHE, have the following materials ready.
    • Detailed CV.
    • Copy of university degree (photos, scans, and/transcripts are accepted).
    • Copy of your proof of enrollment or completion to the U of T, Bloomberg CPD program.
    • 1 Letter of Support from a current/past supervisor or a CHE certified member (You may complete and use the Letter of Support Form located on the CHE’s application page in lieu of a reference letter should you not have one readily available.)
  4. U of T, Bloomberg CPD program students and recent graduates will receive advanced standing for 2 steps of the CHE Program:
    • LEADS Learning Series equivalency
    • LEADS in Action Project
  5. U of T, Bloomberg CPD program students and recent graduates are required to complete the following steps of the CHE Program:
    • 360 Assessment and 90-minute debriefing (Coordinated by the CCHL)
    • Leadership Development Plan
    • Candidate Self-Evaluation
  6. Select “Academic Partner” category.
  7. From the dropdown menu, select “U of T, Bloomberg CPD”.
  8. Submit payment information ( $950).
  9. On the following page, upload your CV, Letter of Support, copies of degrees and proof of enrollment in U of T, Bloomberg CPD program.

If you have questions about the CCHL & CHE program, you can click on the link below to schedule a one-on-one consultation with Stephane Joannette. https://outlook.office365.com/owa/calendar/CertifiedHealthExecutiveCHEOneonOneConsultations@cchl-ccls.ca/bookings/.

If you are unable to participate in a course you are enrolled in, please send a written request to  pd.nursing@utoronto.ca. If you are withdrawing from the course prior to the refund deadline, you will be eligible for a refund (see refund policy). However, if the refund deadline has passed, you will no longer be eligible for a refund. If this happens, you may have an option to transfer your registration to another person, or transfer your registration to attend another offering of the course.

A transfer will allow a student to use the fees as a transfer credit towards the next course offering. We will contact the student when registration for the next offering is available and provide new enrollment details if you are still interested in taking the course. Please note, the transfer credit will expire after one year.

Students may request a refund by sending a written request to pd.nursing@utoronto.ca before the Refund Deadline.

No refunds will be given after this date.

All refunds are subject to an administrative fee of $100 + tax. Alternatively, a colleague may attend in your place.

The Centre for Professional Development reserves the right to cancel courses due to circumstances. The decision to cancel a course is normally made 15 days prior to the course. If you are enrolled in a course which is subsequently cancelled, you may apply your fee to another course, or receive a full refund.
The Centre is not responsible for any travel or other expenses incurred by you.

Here are the financial aid resources available for Bloomberg CPD courses.

All of our certificate program courses are eligible for the Ontario Student Assistance Program funding for micro-credentials (short training programs offered by post-secondary institutions). This funding initiative is part of Ontario’s micro-credentials strategy, helping learners access more opportunities to train or upskill for in-demand jobs through loans and grants. Please see their website for more information and to apply: OSAP: Ontario Student Assistance Program | ontario.ca

A Windmill loan provides an affordable fixed-interest loan, along with professional development resources to help immigrants and refugees. Please see their website for more information: Affordable Loans for Skilled Immigrants & Refugees | Windmill Microlending

The Nursing Education Initiative (NEI) Grant Program is funded by Ontario’s Ministry of Health and Long-Term Care (MOHLTC) to provide RNs and NPs grants to support their clinical and specialty professional development. All RNs and NPs currently registered to practice in Ontario can apply for grants for eligible professional development education courses. Please see here to learn more: https://myrnao.ca/nursing-education-initiative-info

No. Currently none of our courses have a specific accreditation value associate with them.   We do provide an estimated number of hours of participation per course, which can be used for demonstrating the amount of time for participation in continuing education (e.g. for Professional Quality Assurance purposes). This time estimation can be found in individual course syllabi.  For those applying to OSAP funding, there is an associated number of instructional hours applied to each course.

Yes, as a student you can start it. However, we would recommend that you carefully consider the additional workload on top of the NP program. 

It might be better to wait until you have one year of the NP program completed as assignments in the certificate include case studies that require students to work their way through the diagnostic process, treatment etc. 

This is a not-for-credit certificate and can’t apply to a graduate degree – due to university policy.

Students are all evaluated.

No. Courses taken through the Centre for Professional Development are not eligible to be included on the T2202A form because they are not part of a program of study that leads to a degree. However, you might consider seeking tax advice to determine if the fees can be claimed on your income tax without the T2202A form. Please contact us if you need a copy of your payment receipt.

No, we offer professional development courses, and they are not university credit courses, thus it will not appear on a university transcript. Typically, the body of our final email includes the grades with your certificate at the time of course completion. 

Please see the U of T’s recommended technology requirements for remote/online learning

Additional requirements:

Adobe Reader – If you do not have Adobe Reader, here is a link to the free download http://get.adobe.com/reader/

UpToDate is available for University of Toronto students only. Connect to UpToDate

  1. If you are unable to access UpToDate, please follow these steps:

  In addition:

2. If you used to have access, but now cannot login:

  • In order to retain remote access to UpToDate, this platform requires that you validate your affiliation with the University of Toronto every 90 days. You may simply reconnect to UpToDate every 90 days using the ‘Connect to UpToDate’ link: my.access — University of Toronto Libraries

3. If you are still unable to access the resource, please send an email to: ask.gerstein@utoronto.ca with your name and barcode (217610..) so that they can assist you.

______________________________________________________________

 Mobile Access (instructions to use app):

Step 1): Go to UpToDate and click on My Account and then on Login/Register Now. Fill in the form and create your own user name and password. You will then be sent an email message with additional registration information.

Step 2): Download the UpToDate App for your device.

Step 3): Sign into the app with the username and password you created on the UpToDate website.

Quercus FAQ’s
Here is the most commonly requested information about using the U of T’s Learning Management System – Quercus.

Technical help: In your course, go to the Questions about the Course, Technical Concerns and All Other Issues discussion board thread in Quercus to post your question or email pd.nursing@utoronto.ca.

Assignments and Extensions: In Your course, go to the Questions about Assignments and Extensions discussion board thread to pose your question and review what other students have asked.

Course Content Questions: Check if there is a specific discussion board thread for the week that you can use. If not, go to the Questions About the Course, Technical Concerns and All Other Issues discussion board thread to pose your question and review what other students have asked.

Private questions (ie. extensions, grades, etc.): If you have private questions about the course (e.g. grades, other issues) please email Leasa Knechtel using the Quercus email system.

When you click on the inbox you will see an e-mail system similar to any other e-mail applications.  If you are in multiple courses with the U of T, you can first select the specific course you want and then you will be able to find teachers or students to send a message to.  Start composing a message using the paper & pen icon.

To find your teachers’ address, go to the far right of the “To” box where you will see an icon for your address book. Click on this box to open a drop down menu with e-mails for participants and teachers. Select the category first (teachers or students, etc.) and then the individual(s). Compose your message (similar to any other e-mail) and hit Send.

  1. If there is a document available for download, there will be this symbol download.pngbeside it
  2. Simply click on the downward arrow download.pngto download the document

Convert a Pages Document on a Mac:

  1. Open the Pages document that you want to convert then tap the More button more.jpg .
  2. Choose File > Export To, then select the format.
  3. In the window that appears, you can choose a different format or set up any additional options. For example, you can require a password to open an exported PDF, choose to use the table of contents in an exported EPUB book, or choose the format for the exported Word document.
  4. Click Next.
  5. Enter a name for your file, then choose a location for the file.
  6. Click Export.

Convert a Pages document on iPhone or iPad:

If you want to open a Pages document in another app like Microsoft Word, use Pages to convert the document to an appropriate format.

  1. Open the Pages document that you want to convert.
  2. Choose File > Export To, then select the format.
  3. In the window that appears, you can choose a different format or set up any additional options. For example, you can require a password to open an exported PDF, choose to use the table of contents in an exported EPUB book, or choose the format for the exported Word document.
  4. Click Next.
  5. Enter a name for your file, then choose a location for the file.
  6. Click Export

  1. Click on Assignments in the left hand navigation bar.
  2. Scroll until you see the assignment you want to submit.
  3. Click on “Start assignment”. A file upload area will appear.
  4. Choose the file from your computer and upload it.

If you are preparing your assignment on a Mac, iPhone or iPad:

  • If you do not have Microsoft Word on your Mac you can prepare your document in Pages and Export it as a Word document. The instructions are below.

  1. Click on Grades in the left hand navigation bar.
  2. This will show you the mark you have for each module, assignment, discussion board, etc.

A PDF certificate will be emailed within approximately 1-2 weeks of the final grades being posted. The certificate will be sent to the email you used to register for the course.

* Please note that by default most computers will open the PDF in a web browser when you open it. This has the problem of not being able to view the annotations. We recommend you use a PDF viewer to look at the downloaded paper with annotations so everything is displayed properly.

You can use Preview on a Mac or Adobe Reader on Windows.

To open the file in one of these apps Right-Click (CTRL-Click or on Mac COMMAND-Click) and select Open With… and then choose one of these apps to open the file with.