“As the one constant in the transition of care processes, patients and their families play an integral role in ensuring they receive safe care. They are key members of the interprofessional health care team, and their perspectives on these transitions can provide valuable information to complement clinicians’ perspectives.”
Dr. Lianne Jeffs is the inaugural St. Michael’s Hospital Volunteer Association Chair in Nursing Research; Director of Nursing/Clinical Research and Nursing Administration; and a Scientist in the Keenan Research Centre of the Li Ka Shing Knowledge Institute of St. Michael’s Hospital. Dr. Jeffs is also the Scientific Director of the Nursing Health Services Research Unit Knowledge Translation and Exchange Program, University of Toronto site.
Dr. Jeffs’ research interests include integrated approaches to patient safety, quality improvement, and knowledge translation. Of particular focus, her research program aims to gain insight into how care transitions of complex medical patients and healthcare system performance can be enhanced to improve quality patient care (patient and caregiver experience and satisfaction) and outcomes (avoidable hospitalizations and emergency room visits, and errors, and reduced costs). Her research generates knowledge that goes to the very heart of how to design and deliver safer health care in Canada.
Dr. Jeffs currently holds research funding from the Ontario Ministry of Health and Long-Term Care.
She is cross-appointed as Assistant Professor, to the Institute of Health Policy, Management and Evaluation at the University of Toronto.
2010– PhD, Institute of Health Policy Management & Evaluation, University of Toronto
1998 – MSc, Nursing, University of Toronto
1992 – BScN, University of Toronto