Leadership & Management 2 Managing People
This 6-week online course focuses on the practical application of theory and evidence for effectively leading and/or managing clinical team human resources. It is designed to meet the needs of those starting careers in or aspiring towards leadership positions in healthcare. The context within which the leader/manager functions, may include acute care, community, primary health care, and/or long-term care; and the leader/manager’s clients may include frontline health care professionals, unregulated professionals and support staff, and patients and their families. Participants will explore a wide variety of situations, and common issues encountered in these roles.
The course includes:
- exploration of team effectiveness strategies & diversity within clinical teams
- identification of labour force influences and implications for management of clinical teams (e.g. policies, legislation, unionization, trends & forecasting etc.)
- application of evidence informed strategies for recruitment, hiring, retaining and developing people
- application of strategies & tools for managing difficult performance situations
Course Outcomes
By the end of this course participants will be able to:
1 Canadian College of Health Leaders
2 American Organization for Nursing Leadership
This is the second of four online courses. It has been approved as one component of a “Certificate in Leadership & Management” for participants successfully completing all four courses within a two year period. The four courses are:
Course Outline
This course is a 6-week course delivered through the University of Toronto’s learning management system (Quercus). It is primarily self-paced; however, participants are required to engage in discussions and submit activities/assignments within identified timelines (usually weekly). Participants need to allocate up to 8 hours per week to complete the required components of the course.
On a weekly basis, participants are expected to:
- View an e-learning module
- Read required readings
- Actively engage with the course material by participating in learning activities.
For this course, the learning activities / assignments are:
Leadership & Management 1: Role, Competencies and Context
This 6-week online course focuses on development of a foundational knowledge base in leadership & management. It is designed to meet the needs of those starting careers in or aspiring […]
Leadership & Management 3: Managing Business
This 6-week on-line course focuses on the practical application of theory and evidence for leading/managing effective and efficient clinical teams. Content will specifically address fiscal and operational needs of high […]
Leadership & Management 4: Managing Practice, Quality Care and Operational Performance
This 6-week on-line course focuses on the practical application of theory and evidence on the leader/manager’s role in supporting & advancing professional practice, optimizing quality care, and operational performance management […]
Pre-course access will be available to allow for testing of computers and general navigation.
| Time | Description | Evaluative Components |
|---|---|---|
|
Week 1 |
Relationship Management
|
Discussion Board Post |
|
Week 2 |
Understanding Labour Force
|
Discussion Board Post |
|
Week 3 |
Recruitment, Hiring & Retention Practices
|
Assignment #1 |
|
Week 4 |
Development of Individuals (From student to new graduate to retiree….)
|
LIVE Group Discussion / Participation |
|
Week 5 |
Managing Performance
|
Discussion Board Post |
|
Week 6 |
Managing Difficult Performance Situations
|
Assignment #2 |
Course content will remain open for several weeks until faculty have posted final grades & comments for your review.
Faculty
Art Jerome Lopez
Senior Director, Inpatient Rehab and Complex Continuing Care, Holland Bloorview Kids Rehabilitation Hospital
Adjunct Lecturer, Lawrence Bloomberg Faculty of Nursing, University of Toronto
Brenda Mundy
Recently retired Manager of Professional Practice, Southlake Regional Health Centre
Interim Director Professional Practice and Deputy Chief of Nursing, 2012-2013
President, Registered Practical Nurses Association, 2012-2014
RPNAO Award of Excellence and Innovation, 2008
Southlake Regional Health Centre Dr. David Hill Memorial Award, 2010 & 2017
Teaching Assistants
Julie Bisson
Nurse Practitioner, Integrated Community Access Program, Ontario Shores Centre for Mental Health Sciences
Joanna Dickinson
Nurse Practitioner, Caroline Family Health Team
Registration Information
Fees
- Early Bird price (ends December 22, 2023)
- $845 + HST
- Regular price (starts December 23, 2024)
- $940 + HST
- U of T Nursing Alumni save 15%*
- $800 + HST
- U of T Nursing Adjunct and Status Faculty save 15%**
- $800 + HST
Site Groups
A group discount rate of 15% is available for site groups of three or more people. To book please contact pd.nursing@utoronto.ca.
Please Note
- Refund Policy – To withdraw from a course, send a written request to pd.nursing@utoronto.ca by December 22, 2023. No refunds will be given after this date. All refunds are subject to an administrative fee of $100 + tax. Alternatively, a colleague may attend in your place. Please send your substitution request at least 3 days prior to the course to pd.nursing@utoronto.ca.
- Registration deadline: January 22, 2024.
- *U of T Nursing Alumni discount is available to BScN, MN, PMNP Diploma, MScN or PhD graduates of the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
- **U of T Nursing Faculty discount is available to individuals with a faculty position, adjunct or status appointment, or are a Clinical Instructor (current academic year only) at the Lawrence Bloomberg Faculty of Nursing, University of Toronto.
- Applicable taxes (13% HST) will be added to the registration fees.
- Course Cancellation Policy – The Centre for Professional Development reserves the right to cancel courses due to circumstances. The decision to cancel a course is normally made 15 days prior to the course. If you are enrolled in a course which is subsequently cancelled, you may apply your fee to another course, or receive a full refund. The Centre is not responsible for any travel or other expenses incurred by you.
Financial Assistance
OSAP for Micro-credentials
The Ontario Student Assistance Program now offers funding for micro-credentials (short training programs offered by post-secondary institutions), including a number of courses offered by the Centre for Professional Development. This funding initiative is part of Ontario’s micro-credentials strategy, helping learners access more opportunities to train or upskill for in-demand jobs through loans and grants.
OSAP for Micro-credentials is available for eligible students taking a ministry-approved micro-credential that is less than 12 weeks.
To be eligible for OSAP for Micro-credentials, a student must be a Canadian citizen, a permanent resident, or a protected person; and, be a resident of Ontario.
Ontario residency requirements for the purposes of OSAP for Micro-credentials are consistent with Full-Time OSAP residency criteria.
Students may be ineligible for the following reasons:
- they do not meet the Ontario residency requirement
- their family income threshold is above the income threshold to qualify for funding (i.e., $80,000 for a family of one person; $100,000 for a family of two or more people)
- they are restricted from OSAP for Micro-credentials (e.g., have defaulted on a previous OSAP loan, they have a failed credit check on file, they have a bursary overpayment)
Step 1: Confirm that the University of Toronto micro-credential course you want to take is OSAP-approved.
Step 2: Log in to your OSAP account. If this is your first time applying, you will need to create an OSAP account.
Step 3: From the options listed, select and complete the OSAP for Micro-credentials Application. You can only receive OSAP for Micro-credentials funding for one course at a time.
Step 4: Once you have completed your application, you will receive communication through your OSAP account, which will guide you in completing a supplementary form on the Service Portal.
The form requires the following information:
- Full Name
- Date of Birth
- Name of Program
- Program Study Period – start and end dates
This must be completed by the end of the study period.
Step 5: Your division will confirm the information that you have submitted is correct and confirm your registration status.
Step 6: The University Registrar’s Office will update the OSAP for Micro-credentials Application with the information provided by both you and your division and process your confirmation of enrolment.
Step 7: If you have not already done so, enrol and pay for the micro-credential course you would like to take.
Note: you must be registered in an OSAP approved micro-credential program before OSAP funding will be issued/released.